Privacy Policy

Who we are

ANCON COURIER LTD is registered in England and Wales under Company Registration Number 14704857. Our registered office is 42 Malvern Road, Doncaster, DN2 6JJ, United Kingdom. For privacy enquiries, contact us at info@anconcourier.co.uk or telephone 01302 288041.

Information we collect

When you contact us for a quote, you may provide your name, business, email address, telephone number, collection and delivery details and the information needed to assess a transport request.

How it is used

We use enquiry information to respond to requests, assess possible transport services, keep booking records where relevant and comply with legal obligations.

Sharing and retention

Where necessary to arrange and provide transport services, we may share relevant information with drivers, transport partners and professional service providers. We only share information required for the relevant purpose.

We retain transport enquiries, business correspondence and booking records where reasonably necessary to manage customer relationships, respond to enquiries, maintain business records and comply with legal obligations. Selected business correspondence may also be retained for potential future collaboration where there is a valid lawful basis.

We review the information we retain and securely delete or anonymise personal data when it is no longer required. Retention periods depend on the type of record, its purpose and any applicable legal obligations.

Your rights

Under UK data protection law, you may have the right to access, correct or request the deletion of your personal information, restrict or object to certain processing, and request data portability where applicable.

To exercise your data protection rights or raise a privacy complaint, please contact ANCON COURIER LTD at info@anconcourier.co.uk or call 01302 288041. We will review your request or complaint and respond in accordance with applicable UK data protection law.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator. Further information is available at www.ico.org.uk.